Privacy Policy

777v operates the online betting and casino platform accessible at https://777v.bet. For the purposes of this Privacy Policy, 777v acts as the data controller — meaning we determine the purposes and means by which personal data collected through this Platform is processed.

As data controller, 777v is responsible for ensuring that all personal data is processed in accordance with applicable data protection principles, including lawfulness, fairness, transparency, accuracy, and integrity. We take this responsibility seriously and have implemented internal policies and technical measures to uphold it.

If you have any questions about this Privacy Policy, the data we hold about you, or your rights as a data subject, please contact us at [email protected]. We aim to respond to all privacy-related enquiries within five (5) business days.

777v collects personal data in several ways — directly from you when you register or interact with the Platform, automatically through your use of the Platform, and occasionally from third-party verification partners. The categories of data we collect include:

Identity and contact data:

• Full name as it appears on a government-issued identification document.
• Date of birth (used to verify the mandatory 21+ age requirement).
• Residential address, including city and country of residence.
• Email address and mobile phone number.
• National Identity Card (NID) number or passport number, where required for KYC verification.

Financial data:

• Mobile banking account identifiers linked to bKash, Nagad, Rocket, or Upay wallets (we store references and transaction IDs, not full wallet credentials).
• Deposit and withdrawal transaction history, including amounts in BDT and timestamps.
• Payment method type (e.g., Visa, Mastercard) and the last four digits of a card where applicable.

Technical and usage data:

• IP address and approximate geolocation derived from it.
• Browser type, version, and operating system.
• Device identifiers (for mobile app users).
• Pages visited on the Platform, time spent, click paths, and referring URLs.
• Session logs, including login timestamps and session durations.
• Bet history, game activity, and wagering patterns (used for responsible gaming monitoring).

Communications data:

• The content of emails, live chat transcripts, and support tickets exchanged with the 777v customer support team.
• Feedback, survey responses, and promotional opt-in/opt-out preferences.

777v processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing is necessary for the performance of the contract between you and 777v — specifically, to provide you with betting and gaming services, manage your account, process deposits and withdrawals, and resolve disputes.
• Legal obligation: Certain processing is required for 777v to comply with its legal obligations, including identity verification (KYC/AML requirements), fraud prevention, and the maintenance of records for audit purposes.
• Legitimate interests: 777v processes certain data — such as technical and usage logs — on the basis of our legitimate interests in operating a secure, fair, and commercially viable platform. We balance these interests against your rights and freedoms, and do not process data under this basis where your interests override ours.
• Consent: Where processing is not required for the above purposes — for example, sending you promotional emails or personalising content recommendations — we will seek your explicit consent before doing so. You may withdraw consent at any time without detriment to your account status.

777v uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your player account, verifying your identity, and enabling secure login to the Platform.
• Service delivery: Processing bets, crediting winnings, executing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and delivering customer support.
• Identity and age verification: Confirming that you meet the mandatory 21+ age requirement and verifying your identity to satisfy our KYC obligations. This is a non-negotiable requirement that applies to all registered players.
• Fraud prevention and security: Monitoring account activity for signs of fraud, money laundering, multi-accounting, bonus abuse, or other prohibited conduct. Technical logs and device data play a key role in these detection processes.
• Responsible gaming: Monitoring betting patterns to identify players who may be exhibiting signs of problem gambling, enabling the delivery of responsible gaming interventions such as deposit limit recommendations, timeout prompts, and self-exclusion.
• Marketing communications: Sending promotional offers, bonus notifications, and news about 777v to players who have opted in to marketing communications. You may opt out at any time by emailing [email protected].
• Platform improvement: Analysing usage data in aggregate to identify technical issues, improve the user interface, and optimise the overall player experience.
• Legal compliance: Retaining records as required by applicable law and responding to lawful requests from competent authorities.

777v does not use your personal data for automated individual decision-making that produces significant legal effects, except where this is required for fraud detection or AML screening — in which case you have the right to request human review of any automated decision that affects you.

777v does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with carefully selected third parties only in the circumstances described below, and only to the extent necessary for the specified purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the minimum transactional data necessary to process your deposits and withdrawals. Each payment partner operates under its own data privacy policy and is independently responsible for data it receives in this context.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive technical session data (such as a player token or session identifier) to facilitate the delivery of their games within the 777v Platform. Game providers do not receive your full identity or financial data.
• Identity verification services: Third-party KYC providers may process your identity documents and biographic data to confirm eligibility. These providers are bound by strict data processing agreements with 777v.
• IT and infrastructure providers: Cloud hosting, database, and cybersecurity vendors who process data on 777v's behalf under contractual data processing agreements. These parties act as data processors under our instruction and may not use your data for their own purposes.
• Legal and regulatory bodies: Where required by applicable law or a lawful order from a competent authority, 777v may disclose personal data to regulators, law enforcement agencies, or courts. We will notify you of such disclosures where legally permitted to do so.

777v retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Active account data: Retained for the full duration of your account's active status, plus a minimum of five (5) years following account closure, to satisfy AML and audit record-keeping requirements.
• Identity verification documents: Retained for a minimum of five (5) years from the date of verification, or longer if required by applicable regulatory guidance.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications: Retained for three (3) years from the date of the last communication in a support thread.
• Marketing preference records: Retained until you withdraw consent, plus a further twelve (12) months to maintain an accurate suppression list.
• Technical and session logs: Retained for up to twelve (12) months from the date of recording, unless specific logs are required for an ongoing investigation or legal proceeding.

Once retention periods expire, personal data is either securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised data may be retained indefinitely for aggregated statistical analysis.

777v implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• Encryption in transit: All data transmitted between your device and the 777v Platform is encrypted using TLS 1.2 or higher (SSL). Our platform operates exclusively over HTTPS.
• Encryption at rest: Sensitive personal data stored in our databases is encrypted using AES-256 encryption, the same standard used by major financial institutions.
• Access controls: Access to personal data is restricted to authorised 777v employees and contractors who require it to perform their job functions. All access is logged and subject to regular review.
• Two-factor authentication: 777v supports 2FA for player accounts and mandates it for all staff with access to production systems.
• Regular security testing: Our systems undergo periodic penetration testing and vulnerability assessments by independent security professionals.
• Incident response: 777v maintains a documented data breach response plan. In the event of a confirmed breach affecting your personal data, we will notify affected players without undue delay and take immediate remediation steps.

While 777v employs robust security practices, no system is entirely immune to risk. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect your account has been compromised.

As a player on the 777v Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please submit a written request to [email protected]. We will respond within thirty (30) days and may request proof of identity before processing your request.

Please note that some rights are subject to exceptions. For example, we cannot erase data that we are legally required to retain for AML compliance. We will always explain any limitations when responding to your request.

777v uses cookies and similar tracking technologies to operate the Platform effectively, analyse usage patterns, and personalise your experience. A cookie is a small text file placed on your device by your browser when you visit the Platform. Cookies cannot execute programmes or transmit viruses.

We use the following categories of cookies:

• Essential cookies: Required for the Platform to function correctly. These include session authentication tokens, security cookies, and load-balancing cookies. Essential cookies cannot be disabled without breaking core Platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised information about how players navigate the Platform — such as which pages are visited most frequently and where users exit. This data helps us improve the Platform experience. Analytics cookies do not identify you personally.
• Functional cookies: Store your preferences such as language settings, preferred game categories, and display options to personalise your experience on return visits.
• Marketing cookies: Used only where you have given consent. These cookies may track your interactions with 777v promotional materials to help us deliver more relevant offers.

You can control non-essential cookies through your browser settings. Disabling analytics or functional cookies may limit certain features of the Platform but will not prevent you from placing bets or accessing your account. For detailed instructions on managing cookies in your browser, consult your browser's help documentation.

The 777v Platform is strictly intended for adults aged 21 and above. 777v does not knowingly collect or process personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration process, and additional documentary verification may be requested at any time.

If 777v becomes aware that personal data has been collected from a person under the age of 21, the account will be closed immediately, all associated data will be deleted without undue delay (except where retention is required to document the breach for compliance purposes), and any funds deposited by the minor will be returned to the originating payment source after deducting any losses incurred.

777v reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via the email address associated with their account and display a prominent notice on the Platform.

The updated policy will state the effective date of revision at the top of the document. Your continued use of the Platform after the effective date constitutes acceptance of the updated Privacy Policy. If you disagree with any revision, you may request account closure as described in our Terms & Conditions.

We recommend reviewing this Privacy Policy periodically to stay informed about how 777v protects your data. The most recent version of this policy always supersedes all prior versions.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 777v handles your personal data, please contact our dedicated privacy team. All privacy-related enquiries are handled with priority and confidentiality.

When submitting a data rights request, please include your registered email address and a clear description of your request. We may ask for proof of identity before processing access, rectification, or erasure requests to protect against unauthorised data disclosures.